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For small insurance agencies, CRM is the path forward

As personal lines become more commoditized, identifying new opportunities and rounding out accounts is critical for agency growth....

The self-defeating cycle of floods and federal aid

According to the author, the U.S. has had decades of well-intentioned, but deeply flawed, federal flood and disaster relief programs....

UBI: A tool for growth and inclusion

About one in eight U.S. drivers doesn't purchase insurance, representing an intriguing and untapped market for insurers....

Preserving our memories of September 11

One insurance professional, who was in the Air Force Reserve, shares his memories of Sept. 11 and its aftermath....

Irma leaves swamped cities in wake as hurricane's fury ebbs [photos]

Hurricane Irma hopscotched up Florida’s west coast Sunday, making two landfalls and driving a wall of water and winds that submerged Miami, Naples and other major cities....