Perfect customer experience with persona-based engagement
Posted: January 10, 2018
Like many insurers, perhaps you have already put in some hard yards working to unify underlying systems to provide great multichannel client experiences....
5 key insurance trend predictions for 2018
Posted: January 10, 2018
Smart Harbor's insurance trends analysis outlines 5 key predictions for insurance agents and carriers to look for in 2018....
Lessons and consequences of the record-setting 2017 hurricane season
Posted: January 9, 2018
Researchers analyze the effects of 2017's costly natural disasters, and offer guidance on how insurance professionals should prepare for future events....
Mudslides, rain replace fires in California, killing 6
Posted: January 9, 2018
Two days of rain led to at least six deaths, knocked out power and partially closed a major highway in California just weeks after forest fires swept through the area....
Massage therapy — is it a covered workers' comp medical treatment or not?
Posted: January 9, 2018
A Pennsylvania court has provided a roadmap to ensuring an injured worker can receive massage therapy under certain circumstances....
